A High-Risk Notification (HRN) informs you that RackGenius or its vendors will perform maintenance that will directly impact your service. HRNs are emailed to ALL active customers and designated customer contacts as requested.
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Affiliate Program FAQ’s
Last Updated: October 28, 2024 How does RackGenius’s affiliate program work? After becoming an...
Customer Portal Overview
The Customer Portal To put it simply, the Customer Portal exists as a way for the customer to...
How Do I Get the Client Role in Discord?
The Discord client role is completely automated via our customer portal. After linking your...
How To Enable/Disable 2FA On Our Control Panel
Want to add extra security to your account on our control panel? This guide will walk you through...
How To Submit A Ticket
First go to your client area by clicking https://my.rackgenius.com/clientarea.php you may...
