How to Add Funds to your Customer Portal Account Print

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Don’t want to worry about having to pay invoices monthly or quarterly? Adding funds to your account may be the answer. You can add real money to your account so you don’t have to get charged every month/quarter.

Adding Credits

  1. First go to your client area by clicking https://my.rackgenius.com/clientarea.php you may need to login
  2. Once you are at your Client area, in the Navbar select “Billing” (circled in red) and then "Add Funds" (circled in orange).
  3. Select the payment method and then the amount you want to deposit, once you are sure click "Add Funds"
  4. this will take you to the checkout screen where you either securely fill in your card details or click "checkout with paypal"

Please note: All deposits are non-refundable.


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