A High-Risk Notification (HRN) informs you that RackGenius or its vendors will perform maintenance that will directly impact your service. HRNs are emailed to ALL active customers and designated customer contacts as requested.
Most Popular Articles
How To Submit A Ticket
First go to your client area by clicking https://my.rackgenius.com/clientarea.php you may...
Logging Into The User Control Panel
Control Panel The User Control Panel is where all of the magic happens. This is where you manage...
Why Is My Account Suspended?
Multiple scenarios could cause your account to be suspended. The following are a few examples:...
Affiliate Program FAQ’s
Last Updated: October 28, 2024 How does RackGenius’s affiliate program work? After becoming an...
Customer Portal Overview
The Customer Portal To put it simply, the Customer Portal exists as a way for the customer to...
