مرکز آموزش

Affiliate Program FAQ’s

Last Updated: July 30, 2026 How does RackGenius’s affiliate program work? After becoming an...

Customer Portal Overview

The Customer Portal To put it simply, the Customer Portal exists as a way for the customer to...

How Do I Cancel My Service?

Canceling Your Service Go to the client area https://my.rackgenius.com/clientarea.php. You may...

How Do I Change Payment Method Settings?

Accepted Payment Methods We currently accept two forms of payment methods; PayPal and Stripe. We...

How Do I Get the Client Role in Discord?

The Discord client role is completely automated via our customer portal. After linking your...

How do I Upgrade my VPS?

Upgrading/Downgrading Go to the client area https://my.rackgenius.com/clientarea.php you may...

How Do I Upgrade/Downgrade My Service?

Upgrading/Downgrading Go to the client area https://my.rackgenius.com/clientarea.php you may...

How to Access your VPS

How to Access your VPS Log in to your client area at my.rackgenius.com. Select Dashboard from...

How to Add Funds to your Customer Portal Account

Don’t want to worry about having to pay invoices monthly or quarterly? Adding funds to your...

How to Buy a Server with RackGenius

How To Submit A Ticket

First go to your client area by clicking https://my.rackgenius.com/clientarea.php you may...

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